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As consumer software has rapidly evolved away from shrink-wrapped boxes
towards online consumption, companies are increasingly focused on how to
strengthen customer relationships beyond one-time transactions at retail stores.
Subscriptions are an obvious way to create predictable revenue streams, but
how you set up and manage the end-to-end process is just as important, whether
you are focused on product access, maintenance renewals or on the overall revenue
stream.
Vindicia has worked with some of the largest consumer software companies to
implement recurring
billing solutions that enhance customer retention, smooth revenue streams,
and improve business predictability. With Vindicia and its SaaS delivery model,
you have the ability to understand which customers are your most profitable,
which marketing programs drive the greatest customer signups (and renewals), and
how to minimize fraud and chargeback
risk within your subscription base.
| Key Merchant Requirements |
Vindicia Solution |
Merchant Benefits |
| Sophisticated billing plans |
Enables merchants to do "payment method required" free trials, promotional
pricing, upgrades/sidegrades |
Optimize the product/service packaging for your customer base |
| Customer interaction throughout the lifecycle |
Provides event-based communications and personalized templates |
Increase average customer lifetime value and provide upsell/cross-sell
opportunities |
| Global offerings in days, not months |
Supports multiple payment methods, multi-tax regimes, multiple currencies
and multiple languages |
Expand into different markets without adding new infrastructure |
| Minimize credit-card breakage in a recurring billing scenario |
Provides an end-to-end dunning system based on a merchant's business
rules |
Maximize subscription renewal rates |
| Compliance with PCI and other regulatory bodies |
Provides audited PCI Level 1 Service Provider compliance, as well as SAS
70 Type 2 and European Data Privacy Act compliance |
Customer transactions are processed and managed with the highest level of
privacy and security |
| Reports and history on subscription trends |
Detailed analytics on transaction, financial and subscriber growth
metrics |
Develop deeper understanding into key factors affecting your business |
| Transition from on-premise deployments to a SaaS model |
Scalable billing infrastructure to handle rapid growth |
Enables companies to quickly evolve to new business model |
- Read more about our products
for consumer software companies
- Contact us to find out
how Vindicia can help you increase your software revenues
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