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Product Manager

Who are we?

At Vindicia we believe our people, GenV, are what makes us great. Come join our team of passionate and innovative professionals that are looking to transform the industry. Vindicia offers comprehensive subscription management solutions that help businesses acquire and retain more customers. Vindicia provides its clients with more recurring revenue, more customer data, better insights, and greater value throughout the entire subscriber lifecycle.

Vindicia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In one sentence

We are looking for a hardworking professional who understands market needs, maps these needs to well-defined requirements for products/capabilities, and leads the end-to-end lifecycle of products to join this innovative team and make it even more magnificent!

What will your job look like?

  • The primary role will be to work with our clients, DevOps partners, and the larger product team to conceive, design, and deliver an expanding analytics and reporting offering complimenting and expanding beyond our core products.
  • You will be the primary author for Product, Marketing, and Functional Specifications for adding new reports, analytical tools, and API-based data services to our SaaS Billing and Subscription platform. You will also suggest, design, and champion new functionality related to data
  • Investigate, triage and resolve issues with the CashBox and Select reporting features submitted by our technical support team
  • Monitor and analyze client and partner issues for feedback and bug-related trends
  • Partner with Technical Support, Services, Pre-Sales, and Marketing to drive up product quality and understanding of product usage—working closely with other product managers to ensure analytics are expertly woven into every aspect of our product and its customer experience
  • Evangelize reporting/analytics features, share how they work, and address known issues to the client-facing internal team members
  • Inform, influence, and grow new product development and maintenance strategies using sound analysis to support your positions
  • For key data issues, work closely with QA and Support engineers to identify problems and propose effective and timely solutions to product delivery team
  • When desired, you will serve as a general product manager working with the larger team to conceive and deliver compelling product features to our shared platform

All you need is...

  • Experience with data warehousing and reporting/analytics products; ideally an understanding of advanced data topics including predictive modeling, embedded analytics, and API-based reporting
  • BA/BS degree in computer science or related area with  5 plus years of product management and/or software development experience (SaaS preferred)
  • Highly motivated and hard-working with the ability to think clearly under pressure, both individually and in a team environment
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Ability to rapidly assess, analyze and resolve complicated issues, and distill that complexity into simple, compelling, and concise communication
  • Proven analytical ability, with experience solving ambiguous problems using data and providing practical business insights
  • Ideally, you have prior working experience in a SaaS-based environment or have a working knowledge of SOAP and RESTful web services (API)
  • Solid understanding of software development, especially the development lifecycle and basic coding design principles (understanding any popular coding language a big plus)
  • Preference for experience with Subscription management, billing, and/or electronic payments is very helpful, but at least have the ability to learn and apply how electronic payments work, especially "Card Not Present" Credit Card systems

Why you will love this job:

  • You will be able to use your experienced knowledge of market needs and product capabilities, and together we drive groundbreaking insights
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field
  • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Click here to apply via corporate website ➔