Protect Your Bubble Improves the Customer Experience with Vindicia CashBox
Apr 20, 2015
Protection Plan Provider Turns to Vindicia to Make Recurring Payments More Seamless.
Redwood City, Calif. – April 21, 2015 – Vindicia, a leader in enterprise-class subscription and recurring billing, today announced that Protect Your Bubble is using Vindicia® CashBox® to help make purchasing protection plans easier. A premier provider of specialized insurance and warranty products, Protect Your Bubble safeguards the things that matter—such as smartphones, tablets, and travel plans—without confusing jargon and processes that are sometimes associated with protection plans. Consumers just sign up online. Protect Your Bubble automatically charges them for their protection plans monthly or as a one-time fee, depending on the plan.
For consumers, protecting what matters is virtually effortless—thanks to Protect Your Bubble’s innovative approach and a little help from Vindicia CashBox. Protect Your Bubble uses CashBox as its subscription and recurring billing payment platform. “Customers choose the product that best meets their needs and set up automated billing,” said Nikki Schmitt, customer experience manager for Protect Your Bubble. “There’s no paper to manage or bill you need to remember to pay. CashBox handles the billing management side of the process and helps resolve billing issues. It eliminates billing frustrations.”
After evaluating more than 10 other companies, Protect Your Bubble chose to work with Vindicia. Protect Your Bubble made automation—for its team and customers—the primary selection criteria. The goal was a more automated process that was seamless for customers and that saved staff time. CashBox emerged as the clear winner.
According to Schmitt, Protect Your Bubble is pleased with how CashBox has performed. She said, “CashBox has made a huge difference for us and for our customers. We’re committed to taking the hassle out of purchasing protection plans, and CashBox handles payments in a way that’s incredibly easy for our customers.”
“At Vindicia, we’re proud to be a part of the way Protect Your Bubble improves the experience of purchasing protection plans for consumers,” said Bryta Schulz, senior vice president of marketing for Vindicia. “CashBox overcomes the billing complexities that can frustrate consumers. Billing processes are more efficient with CashBox, but more importantly, it supports higher levels of customer satisfaction and retention.”
Read the case study to learn more.
Vindicia brings enterprise-class innovation to consumer-facing subscription billing to help digital companies acquire and retain more customers by making payments seamless, secure, and easy. Vindicia keeps customers connected to the subscription services they love, and companies connected to the subscription revenues they need. Vindicia has processed more than $21 billion globally and generates over $90 million in annual incremental revenue for clients. Clients include TransUnion Interactive, IAC, Bloomberg, Vimeo, Next Issue Media, and more. Vindicia was recently ranked the number one billing software solution on the market by Business-Software.com, and recognized as a “Top 100 Promising Tech Companies” by CIOReview magazine. For more information visit www.vindicia.com.
About Protect Your Bubble
Protect Your Bubble provides protection for smartphones, tablets, wearable technology, appliances and electronics, rental cars, renters, travel and identity theft. Headquartered in Atlanta and owned by a Fortune-500 company, Protect Your Bubble makes it easy for consumers and businesses to protect the things that matter most to them. The company provides quotes in two minutes via the web, phone or mobile application. For more information, visit ProtectYourBubble.com.