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October 2, 2012 | Authored by: Vindicia Team

What is the IMPACT of Customer Retention [Infographic]

Acquiring new customers is costly. That's why keeping the customers you already have is critical to your recurring top line revenue.

In a competitive business environment, delivering high standards of customer service and superior product performance are important, but the key to minimizing customer churn and maximizing customer lifetime value is to deploy a subscription billing partner like Vindicia® CashBox®. CashBox, our marketing, CRM and billing platform, is proven to increase customer retention by 10-15%.

Our infographic below breaks down and highlights the significant bottom line impact customer retention has on incremental recurring revenue.

About Author

Vindicia Team

Vindicia Team

We value our subject matter experts and the insights each of them brings to the table. We want to encourage more thought leaders to come together and share their industry knowledge through our blog. Think you have something interesting to contribute as a guest blogger? Contact us at info@vindicia.com