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Our People

Our mission and purpose

Here at Vindicia, we believe our people are what makes us great. We place an emphasis on diversity and respect, leading to operational excellence and success. Vindicia Retain is the global leader in payments recovery, partnering with enterprise payment teams to intelligently recover failed and unsolvable recurring payments to retain customers and increase revenue. And we wouldn't be able to do it without our team, Gen V.

How are we making a difference?

Meet gen V

Hear what our people have to say about their favorite part of working at Vindicia.

Anais Koch

At Vinidicia, I feel genuinely valued and appreciated for my efforts and accomplishments. Here, potential does not go unnoticed. I have been given exciting opportunities to learn new skills and further my growth both professionally and personally. Additionally, I get to work with amazing people whose passion for what they do, and Vindicia’s success, creates a supportive and inspiring work environment.

Jessica Fulton

I love working at Vindicia because of the warm culture, our product and being a part of a team that has a drive to win. I am proud to be part of a team that delivers a product that has real and measurable value for our partners and their customers. I am empowered to make my mark on our partner program and excited to watch our trajectory skyrocket!

Rima Khoury

I love my team, they are hard working, talented and dedicated! New challenges come in daily yet we come together as a team to learn , innovate, use new technologies and deliver! I feel like everybody values and respects my experience so I’m encouraged to try new things and be innovative. As a leader I love to mentor and support people to make a difference in their careers.

Steven Ocasio

A few things that stand out to me working at Vindicia is the opportunity to build relationships with my amazing colleagues and our wonderful customers.

The impact Vindicia Retain makes in payment recovery for our customers every day reminds me we are the rocket ship in a booming market!

Vindicia gives me the tools to succeed, the psychological safety to share my thoughts, feedback, and personality, and the flexibility to work from wherever I want in the world, as someone who loves to travel, it can't get much better than that!

Terry Bradley

Joining Vindicia has been a remarkable journey, even in the short time I’ve been part of this dynamic team. What truly stands out for me is the way our product seamlessly addresses a significant challenge in the subscription management industry. It’s inspiring to work for a company where the acceptance of its solution to its customers is a no brainer because of its effectiveness and simplicity in solving complex problems and getting them the extra mile.

What makes Vindicia special is the synergy between sales and marketing, united by a shared vision rather than individual egos. This environment aligns perfectly with my professional values. The opportunity to work with a team that is not only talented and hardworking but also genuinely dedicated to innovation and learning is a rare find.

Cynthia Dvoracek

My favorite thing about working at Vindicia is interacting with our customers, and showing them the value our Retain product can bring to them. It’s really quite exciting and rewarding! I also truly appreciate the hard-working team behind Vindicia’s operations, support and products. They never cease to amaze me with their dedication and support for our customers and their initiatives.

Allison Kodatt

I love working at Vindicia because of how collaborative the work environment is. I'm constantly learning new things and am so privileged to be a part of such a wonderful team!

Hilit Tirosh Goren

I am so grateful to be a part of Vindicia, it’s a place you know everyone on both a professional and personal level, and each one can make an impact. It’s a great environment to work at, which brings the best out of you. We work hard but we don’t forget to laugh and enjoy the process.

Sathya Bakaraju

Vindicia is a great place to work because of our amazing teams and the people part of these teams. Everyone is willing to pitch in and collaborate always aiming to improve the product with a customer first approach.

Hilary Collmer

I love working with my team at Vindicia. Smart, strategic and a “never give up” athlete mindset. I learn something new almost every day. I am passionate about our Retain solution and helping subscription-based businesses retain customers and revenue. I am blessed to work at a company that recognizes and affirms my talent and skillset.

Vindicia Retain

Leading with a strong hand - top 10 women leaders in cloud

Rima Khoury, Vice President of Engineering, Vindicia, is a hands-on technical leader with over 21 years of software development experience, including 14 years in the subscription and payments industry. Rima holds the Vindicia’s Retain product patent and is one of the original programmers and inventors. She’s a passionate leader with a learner mindset who understands what needs to be changed and inspires others with a clear vision. She is very resilient and gets constant energy from extreme challenges.

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Vindicia Retain

Meet our leadership team

The Vindicia management team has deep experience in building and leading successful companies in SaaS, enterprise subscription billing, consumer entertainment, and enterprise software markets.

Meet our leadership

Our Values

At Vindicia, we value respect and diversity above all else. We believe that diverse perspectives increase creativity that leads to better decision-making and increases employee performance. We are proud to have each and every individual within the Vindicia family. Without our people – we would not be the same.

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