Our Team: Innovators in Payment Intelligence
Management team: our door is always open
The Vindicia management team has deep experience in building and leading successful companies in SaaS, enterprise subscription billing, consumer entertainment, and enterprise software markets.
Raman Abrol
CEO | Vindicia
Raman is the CEO of Vubiquity and Division President of Amdocs Media which includes responsibility of Vindicia & Marketplace business units.
He is responsible for the media and subscription businesses at Amdocs (Vindicia’s parent company), overseeing strategy, technology, sales, operations, delivery, and customer growth. With more than 20 years of experience in tech, Raman brings a unique perspective on growth technologies and digital experiences. Working with major brands, D2C platforms, global networks, and service providers, Raman is a passionate, results-driven leader focusing on innovative technology solutions that help consumers deliver unparalleled experiences in the best possible way.
Prior to joining Amdocs, Raman held senior positions at Tech Mahindra, Comverse, and other technology companies. Raman holds an MBA in finance and a master's in engineering. He is also a member of the GM Forum of Amdocs Inc., a Forbes Council Member, a strategic advisor to Seton Hall University, and a special advisor to the board of DEG: The Digital Entertainment Group, where he supports their vision and mission of advancing the digital media ecosystem.
Shiri Levi-Laor
Chief Operating Officer (COO) | Vindicia
As a seasoned business leader, Shiri has a 20-year track record of success in global strategy, operations, product, and technology, with a focus on SaaS solutions in the enterprise space. Shiri spent 7 years at Salesforce, where she served as the Global Vice President leading the Customer Success Strategy and Operations teams worldwide. Prior to that, she spent 8 years at SAP, where she held various roles including Software Architect, Product Management Lead, and Customer Success Director. Shiri is also serving as an advisor to startups.
Rima Khoury
Head of R&D | Vindicia
With more than 21 years of experience in software development, Rima brings a strong focus on technology, creativity and innovation. She has worked at Vindicia for 11 years and is a technology patent holder for Vindicia Retain. In addition to Vindicia, Rima has worked for large companies such as eBay and American Express, as well as innovative startups. She enjoys solving difficult problems and delivering scalable, reliable, end-to-end solutions. Rima holds a B.S degree in Computer Science and an A.S. degree in Math and Business.
Jesus Luzardo
VP, Global Head of Sales
As an international technology industry veteran, Jesus brings over 30 years of experience in commercial, marketing, strategy, operations and technology roles. Prior to Vindicia, Jesus was Head of Marketing for Amdocs in the Caribbean and Latin America region, driving marketing to significantly expand Amdocs’ sales pipeline. Before Amdocs, he was Head of Sales for Utiba (acquired by Amdocs in 2014), focusing on mobile financial services. His experience includes two years as Head of Corporate/B2B and CCO at Cable & Wireless, and 15 years with Motorola. He lives by Vince Lombardi’s motto: “Perfection is not attainable, but if we chase perfection we can catch excellence.” Jesus holds an MBA from Universidad del Zulia (Venezuela), a B.S. in Electronic Engineering from Universidad Rafael Urdaneta (Venezuela), and Advanced Management certifications from Kellogg Institute of Management and IESE (Universidad de Navarra, Spain).
Zvi Udler
Chief Information Officer | Vindicia
Zvi brings over 25 years of engaged and committed experience in the field of software development and management to Vindicia. Before joining the Vindicia team, he served at Amdocs as both Head of Engineering and Operations and Head of Managed Services. At Amdocs he supervised several teams negotiating project management and developing enterprise software. He also worked at the Israeli division of Motorola within its telecommunications billing department. Zvi continuously emphasizes that a blend of strong talent and determined engagement is key to operational success and delivery of quality products.
Rubi Cohen
Head of Marketing | Vindicia
Rubi Cohen leads marketing for Vindicia. Previously, Rubi worked at Amdocs, Vindicia’s parent company, where he held key marketing responsibilities heading the global digital marketing domain, introducing a successful online footprint, and impacting the global brand reach. With over a decade of marketing and strategic experience in creative brand building, marketing communications, creating and activating data-driven marketing organizations, Rubi brings a track record in developing marketing strategies that bring to life both internal and external organizational goals, articulating a unique competitive edge, boosting growth, and elevating business revenue and performance for tech and SaaS companies.
Jonathan Barrios
Chief Information Security Officer | Vindicia
Jonathan is a seasoned veteran with over 30 years of experience in the information security and compliance field. He manages Vindicia’s security, contractual, legal, and regulatory requirements, keeping a broad vision and sound strategy development at the forefront of his approach. Previously, Jonathan served as Head of Information Security at Amdocs. Before that, was Head of Information Security and Compliance for Utiba. Throughout his career, Jonathan has consistently demonstrated his commitment to ensuring the highest levels of security and compliance.
Ofer Agai
Head of Product Support & Services | Vindicia
With over 25 years of experience, Ofer leads Vindicia’s product support and services. Prior to Vindicia, he served as director of managed services at Amdocs, where he held end-to-end responsibilities for development and support services for wireline billing for Tier 1 US-based telcos. Ofer thrives in a dynamic environment and encourages excellence, teamwork, and world-class customer support. He holds a BS degree in Computer Science from the Technion Israel Institute of Technology.
Sandip Umrotkar
Head of Customer Success | Vindicia
With over 20 years of expertise in customer success, software development, sales, and management consulting, Sandip is a thought leader committed to the "Customer First" approach. He shapes customer-centric organizations and specializes in Cloud Strategy, Digital Transformation. Sandip has led customer life cycles for enterprises such as Microsoft and innovative startup SaaS solutions, ensuring customers experience growth and achieve business value.
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