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Did you know that 70% of involuntary churn is due to failed payment transactions?

Involuntary churn is when a subscriber encounters a payment problem such as a card expiring or their credit card being put on hold due to suspicious activity.

Failed transactions due to involuntary churn aren't something you can afford to ignore.

We go after that lost revenue for you!

Vindicia Retain resolves troublesome payment-related causes of accidental subscription cancellations, including:

Expired cards

Banks often update credit card numbers, sending a new card in the mail. This may be a routine action by the bank, or through a request from the customer. However, customers may sometimes forgot to update the card on all of their subscription services.

Suspicious activity holds

Several types of activity can trigger fraud monitoring. To mitigate fraud, card issuers often put a hold on charges causing reoccurring subscriptions to fail. Customers do not always follow through on updating their card information.

Insufficient funds

When your service attempts to charge a credit or debit card and you are met with an insufficient funds message, it may prevent you from keeping the customer's subscription up and running. Insufficient funds can be due to a customer not having enough money in their account.

Vindicia Retain solves recurring failed payments for good!

Here's how it works

Analysis

The Vindicia team has been analyzing the causes of failed transactions across 950 million transactions. This data is the basis of our subscription intelligence algorithm.

Action

We take a proactive approach to failed transactions which leads to as much as a 6% card-based revenue gain.

Retention

Every billing period, Retain turns failed transactions into customer relationships with increased longevity.

What impact do payment-related failures have on your bottom line?

Find out why you need to address these problems immediately and what kind of ROI your business can get by using Vindicia Retain.

Forrester Report
Vindicia Retain

Don't let subscription churn negatively impact your profitability

Let Vindicia streamline the process of recouping lost revenue due to failed payments to prevent you from losing money now.

Calculate your ROI now

Failed payments cost you BIG time. Be the hero of your organization by tackling failed payments immediately - you may just save your business!

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Every subscription business needs Vindicia Retain and here is why:

Subscription marketplace is expected to reach 1.5 Trillion USA by 2025, growing 18% annually

Subscription business are facing a low 82% retention rate among subscribers who signed up in the last two years

It is more expensive to go after new sign-ups versus retain your current subscribers

It takes too much time - AI has the power to identify and resolve failed transactions faster

Let's talk about your failed payment

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