A 5% Increase in Retention Can Drive 42% More
Vindicia Retain helps subscription businesses recover up to 50% of failed and unsolvable recurring payments, backed by 20+ years of payments intelligence, proven across hundreds of merchants.
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Watch: How AI Is Transforming Failed Payment Recovery
Missed the live session? Watch this on-demand webinar featuring leaders from Adobe, Gen Digital, and Vindicia to learn how AI-powered payment recovery helps subscription businesses reduce involuntary churn and recover more revenue.
Why Vindicia Retain?
Vindicia is the subscription industry’s #1 failed payment recovery solution. Explore these resources to learn why:
Understand involuntary churn and its impact on revenue
Get actionable insights into how failed payments lead to involuntary churn and impact recurring revenue in subscription businesses.
Read our comprehensive revenue recovery guide
Discover strategies and best practices to recover failed payments and minimize involuntary churn.
Discover real-world payment resolution success rates
Review case studies and success rates from our clients to see why Vindicia Retain is trusted by leading merchants, processors, and enterprises worldwide.
“Working with Vindicia Retain has been an absolute breeze. It seamlessly complements our payment processes, requiring minimal effort. Vindicia Retain’s intelligent models resolve our failed recurring payments and simplify the payment complexity that might otherwise lead to disconnected customers. We've been able to recover revenue but more so enable a frictionless business continuity for our subscribers.”
— Pawan Kumar Pasumarti, Solution Architect at Equifax
“We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”
— Julie Ransom, Senior Payment Manager, Ancestry
“We've been using Vindicia Retain for a few months, and the platform has helped us improve our subscription revenue by reducing churn and recovering failed payments we were missing before. We’re happy with Vindicia Retain and would highly recommend it to any business looking to improve it’s retry strategy.”
— Jeremy Feldman, Digital Audience Director, Anchorage Daily News
"Vindicia Retain has helped us to streamline our billing processes and integrates with our existing billing platforms. We have seen a notable impact on both our monthly revenue and customer retention. Retain's smart technology allows us to mitigate involuntary customer churn without service interruptions. This increases our clients LTV and eliminates customer service issues. We would recommend Vindicia Retain to any business looking for a seamless payment recovery solution."
— Leslie Cary, Senior Manager of Retention, The Dallas Morning News
“We have other systems centered around increasing collection and retention, but Vindicia Retain recaptures a population that would otherwise churn out. Although the service itself protects our revenue and helps maintain a healthy customer relationship, the support team is top-tier and provides quick, thorough, and often proactive help.”
— Alexander Yu, Billing Analyst, Global Motor Vehicle Manufacturer
"The Vindicia team was responsive and knowledgeable. They worked well with our development team in India, our business team in Israel, and the payment processor. Distance was not an issue. They were even able to suggest improvements in the way we track active and passive churn that will help us benchmark our results against similar service providers."
— Aryeh Brickner, Perion
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