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Vindicia’s Senior Vice President of Customer Success, Doug Smith, Joins the Direct Response Forum Board of Advisors

May 10, 2016

Redwood City, Calif. – May 10, 2016 – Today, Vindicia, the leader in enterprise-class subscription billing, announced that its senior vice president of customer success, Doug Smith, has joined the Direct Response Forum’s (DRF) Board of Advisors. The DRF provides an exclusive venue for payment industry peers to meet, and to share practical solutions that address the unique challenges facing this industry.

“The payments industry is made up of many knowledgeable people, and the DRF allows them to get together to share insight on current trends and thoughts on where we can grow in the future,” said Brian Kehn, chairman of the DRF Merchant Board of Directors. “Doug’s vast experience and expertise in the space will be a tremendous asset to the DRF. He will bring great insight and perspective to the Forum.”

Vindicia brings enterprise-class innovation to consumer-facing subscription billing to help digital companies acquire and retain more customers by making payments seamless, secure and easy. Vindicia helps digital leaders maximize their business potential, build online recurring revenue, and reduce customer churn.

“The DRF is an instrumental organization within the payments industry and provides the highest quality educational services to its members,” said Smith. “I’m looking forward to working with the DRF’s vast membership to share insights and learnings on the ever-evolving payments industry.”

DRF’s premiere event, the DRF PaymentsEd Forum 2016, will be held August 8 – 10, 2016, in Charlotte, North Carolina. Information about the Forum and the DRF can be found at paymentsed.org.

About Doug Smith

Doug joined Vindicia with more than 20 years of experience in technology development and professional services in enterprise software and telecommunications. His primary areas of focus are professional services, practice development and enterprise-scale integration strategy. Prior to joining Vindicia, Doug worked for Openwave Systems, Portal Software and Accenture’s telecommunications practice, as well as leading technology development at several early-stage start-ups.

About Vindicia

Vindicia brings enterprise-class innovation to consumer-facing subscription billing to help digital companies acquire and retain more customers by making payments seamless, secure and easy. Vindicia keeps customers connected to the subscription services they love, and companies connected to the subscription revenues they need. Vindicia has processed more than $21 billion globally and generates over $90 million in annual incremental revenue for clients. Clients include BBC, TransUnion Interactive, Allrecipes, IAC, Vimeo, and Texture. Vindicia was recently ranked the number one billing software solution on the market by Business-Software.com, and recognized as a “Top 100 Promising Tech Companies” by CIOReview magazine. For more information visit: www.vindicia.com.