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Educational Materials / Whitepapers

Creating connected consumer experiences

The critical importance of personalization and identity management

Creating a great user experience requires effective, personalized identity management. Going beyond a basic transactional relationship with your subscription accounts to connect directly with every individual consumer of digital services is the key to managing user relationships, creating personalized experiences, and maximizing lifetime value. 

Download this actionable white paper and discover how linking identity to behavior and data can deliver a lifetime of joined-up, seamless experiences across every product, service and device. Matched with the best content and frictionless transactions, users will be incentivized to stick around and spend more.