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Success Stories: Transforming payments recovery with intelligence

Discover how leading brands worldwide leverage Vindicia Retain payment recovery and payment intelligence solutions to achieve remarkable results. Read our client success stories and case studies.

Vindicia Retain Stories That Inspire

Real voices. Real results. Discover how businesses around the world are using Vindicia Retain to recover revenue, reduce churn, and build lasting customer relationships.

Vindicia

Perion Network Ltd.

Perion turns to Vindicia Retain to reduce involuntary churn. The success rate varies, but on average, Vindicia Retain resolves more than 20 percent of failed transactions, helping Perion reduce its overall churn rate and increase retention.

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Vindicia

Dating Site Platform

By combining Paysafe’s payment processor with Vindicia’s subscription and retention management solution, the company was able to securely bill recurring transactions while automatically resolving declined payments.

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  • “We've been using Vindicia Retain for a few months, and the platform has helped us improve our subscription revenue by reducing churn and recovering failed payments we were missing before. We’re happy with Vindicia Retain and would highly recommend it to any business looking to improve it’s retry strategy.”

    Jeremy Feldman

    Digital Audience Director, Anchorage Daily News


  • "Vindicia Retain has helped us to streamline our billing processes and integrates with our existing billing platforms. We have seen a notable impact on both our monthly revenue and customer retention. Retain's smart technology allows us to mitigate involuntary customer churn without service interruptions. This increases our clients LTV and eliminates customer service issues. We would recommend Vindicia Retain to any business looking for a seamless payment recovery solution."

    Leslie Cary

    Senior Manager of Retention, The Dallas Morning News


  • “We have other systems centered around increasing collection and retention, but Vindicia Retain recaptures a population that would otherwise churn out. Although the service itself protects our revenue and helps maintain a healthy customer relationship, the support team is top-tier and provides quick, thorough, and often proactive help.”

    Alexander Yu

    Billing Analyst, Global Motor Vehicle Manufacturer


  • “Working with Vindicia Retain has been an absolute breeze. It seamlessly complements our payment processes, requiring minimal effort. Vindicia Retain’s intelligent models resolve our failed recurring payments and simplify the payment complexity that might otherwise lead to disconnected customers. We've been able to recover revenue but more so enable a frictionless business continuity for our subscribers.”

    Pawan Kumar Pasumarti

    Solution Architect at Equifax


  • “We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”

    Julie Ransom

    Senior Payment Manager, Ancestry


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