Make them stick with one-click: How intelligent engagement keeps customers
Low customer engagement is enemy number one of your subscription service. As a subscriber’s interest fades away, their perceived value of your service drops, AND their churn risk rises. PaymentsED welcomes Vindicia and Redfast for this fireside chat as they discuss how driving intelligent customer engagement sparks subscriber interest, keeps your services sticky, and helps build lifelong customer relationships.
What you’ll learn:
- strategies to identifying low-engagement ‘potholes’
- how subscriber engagement not only reduces churn but builds business
- how leveraging your own subscription intelligence increases your service value
Moderator:
- Laura Lively, PaymentsED
Panelists:
- Nelson Veiga, VP – Enterprise North America, Vindicia
- Rajeev Raman, CEO of Redfast
Special thanks to PaymentsED for producing and hosting this webinar. Session sponsored by Vindicia.