Unlock new levels of revenue & customer loyalty
Automatically resolve up to 50% of previously failed payments.Let’s talk
See the cost of not tackling failed transactions
check out Retain calculator.
Keep more revenue every billing cycle
Say goodbye to involuntary churn and solve up to 50% recurring failed payments.
522% ROI with Vindicia’s customer retention solution
Forrester reveals a customer ROI of up to 522% and total benefits over $24 million over three years for Vindicia’s customer retention solution.
Amdocs Media’s Vindicia and Vimeo extend long-term engagement
Since 2010, Vindicia has been providing Vimeo with a complete subscription management and retention solution to maximize customer lifetime value and business agility.
2023: The year of recurring revenue
The relationship between brands and consumers continues to evolve. By focusing on engagement and retention, and by using strategic tools like Retain, subscription companies can provide the seamless experiences that help customers stay committed.
What industries could win 2023 with a game changing approach to failed transactions
Healthcare, insurance, and utility companies will benefit if they treat their customers like subscribers, manage their failed transactions, prevent passive churn, and recover lost revenue smoothly and quickly.
Take a closer look at how Vindicia subscription management solutions removes friction from the subscription lifecycle.
Subscription intelligence lets you take advantage of data to understand customer behavior. As you explore what’s happened and what’s likely to happen next, you make decisions that improve performance and customer retention. Plus, benchmarking and cohort analysis help reveal changes that could take revenue even higher.
Bring your vision to life
When your results shine, we succeed. Our team applies its subscription management expertise and experience to removing friction from billing. You focus on your business, and we make sure revenue collection doesn’t stand in the way of subscription innovation or the customer experience.
Stay or go? Customers stay with services that bring them more joy. Fewer billing hassles increases longevity of customer relationships. Vindicia subscription software makes billing complexity less visible to customers, leading to higher retention.
Be open to innovation
Too often billing stands in the way of innovation. Good ideas become extended IT projects. Not so with us. Vindicia makes it easy to innovate with subscription metrics. You try more and do more, so no opportunities are lost. It’s the freedom to find what works sooner.
Gain an edge
Competition is fierce. You need to make good decisions, keep offerings fresh, and remove friction from the customer experience. Vindicia subscription lifecycle management helps you do it all — and stay ahead of the pack.
"It's critical to get all the nuances right, and that's why we chose to work with Vindicia. We look to Vindicia to make sure our billing processes help us retain customers."
— Steven Sesar, FreedomPop
"The Vindicia team was responsive and knowledgeable. They worked well with our development team in India, our business team in Israel, and the payment processor. Distance was not an issue. They were even able to suggest improvements in the way we track active and passive churn that will help us benchmark our results against similar service providers."
— Aryeh Brickner, Perion
"We’re seeing the advantages of subscription revenue without having to worry about PCI compliance or that billing is going to be a hassle for members."
— Brendan Sheehan, Chief Financial Officer, CBUSA
"The implementation process itself went very smoothly, and surprisingly quickly. We told Vindicia what we wanted, and they built it for us."
— Nikki Schmitt, Customer Experience Manager, Protect Your Bubble