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The Levers That Can Make (or Break) Your Recurring Billing Process

Fraud or Friction? Why slowing down a purchase can be beneficial in the long run

Freemium, disruption and the mobile phone industry

VDC @ GDC Online: Time to Mix It Up!

Revenue Opportunities for SaaS Businesses: Two New White Papers

What is the IMPACT of Customer Retention [Infographic]

Dreamforce ’12: Going Social and Giving Back

Why Learning Is Now A SaaS Model

Optimize Pricing and Maximize Revenue for your Digital Business in 5 Steps

Subscription Billing, Sports, and xkcd

The Vindicia-IBM Partnership: Optimizing Marketing and Selling Automation

Voluntary and Involuntary Churn: The Science of Customer Retention