Our Clients: Empowering brands with payment intelligence

Discover how top global brands leverage Vindicia Retain payment recovery solutions to boost revenue and enhance customer retention.

“We've been using Vindicia Retain for a few months, and the platform has helped us improve our subscription revenue by reducing churn and recovering failed payments we were missing before. We’re happy with Vindicia Retain and would highly recommend it to any business looking to improve it’s retry strategy.”
Jeremy Feldman
Digital Audience Director, Anchorage Daily News
"Vindicia Retain has helped us to streamline our billing processes and integrates with our existing billing platforms. We have seen a notable impact on both our monthly revenue and customer retention. Retain's smart technology allows us to mitigate involuntary customer churn without service interruptions. This increases our clients LTV and eliminates customer service issues. We would recommend Vindicia Retain to any business looking for a seamless payment recovery solution."
Leslie Cary
Senior Manager of Retention, The Dallas Morning News
“We have other systems centered around increasing collection and retention, but Vindicia Retain recaptures a population that would otherwise churn out. Although the service itself protects our revenue and helps maintain a healthy customer relationship, the support team is top-tier and provides quick, thorough, and often proactive help.”
Alexander Yu
Billing Analyst, Global Motor Vehicle Manufacturer
“Working with Vindicia Retain has been an absolute breeze. It seamlessly complements our payment processes, requiring minimal effort. Vindicia Retain’s intelligent models resolve our failed recurring payments and simplify the payment complexity that might otherwise lead to disconnected customers. We've been able to recover revenue but more so enable a frictionless business continuity for our subscribers.”
Pawan Kumar Pasumarti
Solution Architect at Equifax
“We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”
Julie Ransom
Senior Payment Manager, Ancestry

Our clients create amazing customer experiences

See a complete list of Vindicia clients and read their subscription success stories.

View list

TV, Video & Gaming

Vindicia will allow Media Prima users to have an easy and seamless experience when purchasing or signing up for content, which will help us build loyalty and affinity for our various service offerings.

Paul Moss
GM Platforms and Technology, Media Prima Digital

Read the press release
This alliance with Vindicia will enhance the consumer experience and offer seamless transaction capabilities…driving consumer retention, global connecting, and increasing subscriber growth.

Lulla Singh
CEO, Eros Digital

Read the press release

Health & Wellness

Vindicia Retain resolves many of the causes of failed transactions, so we keep customers longer. This increases ACLV, allowing for higher investments in acquisition.

Aryeh Brickner
VP of Marketing, Consumer Apps. Perion Network

Read the success story

Publishing & eLearning - Vindicia has over 75% of the media industry utilizing Retain

“We've been using Vindicia Retain for a few months, and the platform has helped us improve our subscription revenue by reducing churn and recovering failed payments we were missing before. We’re happy with Vindicia Retain and would highly recommend it to any business looking to improve it’s retry strategy.”
Jeremy Feldman
Digital Audience Director, Anchorage Daily News
"Vindicia Retain has helped us to streamline our billing processes and integrates with our existing billing platforms. We have seen a notable impact on both our monthly revenue and customer retention. Retain's smart technology allows us to mitigate involuntary customer churn without service interruptions. This increases our clients LTV and eliminates customer service issues. We would recommend Vindicia Retain to any business looking for a seamless payment recovery solution."
Leslie Cary, Senior Manager of Retention
The Dallas Morning News

Telecom & Mobile

It’s critical to get all the nuances right, and that’s why we chose to work with Vindicia. We look to Vindicia to make sure our billing processes help us retain customers.

Steven Sesar
Co-founder and COO, FreedomPop

Read the success story

Sports and eSports

Retail, Box & Leisure

“We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”
Julie Ransom
Senior Payment Manager, Ancestry

Home & Web Security

Every subscription business needs the power of Vindicia Retain to reduce churn, increase revenue and eliminate the negative effects that intrusive customer recapture efforts have on the overall consumer experience. Vindicia Retain is a technology that has truly transformed our business.

Daniel Short
Protected.net

Read the press release
Vindicia Subscribe has made a huge difference for us and for our customers. We're committed to taking the hassle out of purchasing protection plans, and Vindicia Subscribe handles payments in a way that’s incredibly easy for our customers.

Nikki Schmitt
Customer Experience Manager, Protect Your Bubble

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Finance & Business

“We have other systems centered around increasing collection and retention, but Vindicia Retain recaptures a population that would otherwise churn out. Although the service itself protects our revenue and helps maintain a healthy customer relationship, the support team is top-tier and provides quick, thorough, and often proactive help.”
Alexander Yu
Billing Analyst, Global Motor Vehicle Manufacturer
"Working with Vindicia Retain has been an absolute breeze. It seamlessly complements our payment processes, requiring minimal effort. Vindicia Retain’s intelligent models resolve our failed recurring payments and simplify the payment complexity that might otherwise lead to disconnected customers. We've been able to recover revenue but more so enable a frictionless business continuity for our subscribers."
Pawan Kumar Pasumarti
Solution Architect at Equifax
We use Vindicia to handle every aspect of membership billing. Vindicia Subscribe makes managing recurring payments one of the most automated and worry-free aspects of our business.

Brendan Sheehan
Chief Financial Officer, CBUSA

Read the success story
We’re collecting $400K to $500K a month that we wouldn’t otherwise collect. The way our process works, we have tried all our tricks by the time transactions are sent to Vindicia... They’ve gone through our recycle process, and we weren’t successful.

Director of Global Payments, B2C and light commercial software solutions
Forrester TEI Study

Read study
In most cases, we’re keeping customers recovered by Vindicia ... for an additional year. We’re confident that without [Vindicia Retain] we wouldn’t recover those payments.

Manager of Global Payments, B2C and light commercial software solutions
Forrester TEI Study

Read study
We rely on Vindicia Retain as a revenue generator because it increases our billing success rate.

Director of Global Payments, B2C and light commercial software solutions
Forrester TEI Study

Read study

“We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”

Our clients create amazing customer experiences

TV, Video & Gaming

Vindicia will allow Media Prima users to have an easy and seamless experience when purchasing or signing up for content, which will help us build loyalty and affinity for our various service offerings.

This alliance with Vindicia will enhance the consumer experience and offer seamless transaction capabilities…driving consumer retention, global connecting, and increasing subscriber growth.

Health & Wellness

Vindicia Retain resolves many of the causes of failed transactions, so we keep customers longer. This increases ACLV, allowing for higher investments in acquisition.

Publishing & eLearning - Vindicia has over 75% of the media industry utilizing Retain

Telecom & Mobile

It’s critical to get all the nuances right, and that’s why we chose to work with Vindicia. We look to Vindicia to make sure our billing processes help us retain customers.

Sports and eSports

Retail, Box & Leisure

“We take failed payments seriously. Adding Vindicia Retain to the last step of our payment recovery process allowed us to seamlessly recover transactions and keep more subscribers connected, engaged, and happy.”

Home & Web Security

Every subscription business needs the power of Vindicia Retain to reduce churn, increase revenue and eliminate the negative effects that intrusive customer recapture efforts have on the overall consumer experience. Vindicia Retain is a technology that has truly transformed our business.

Vindicia Subscribe has made a huge difference for us and for our customers. We're committed to taking the hassle out of purchasing protection plans, and Vindicia Subscribe handles payments in a way that’s incredibly easy for our customers.

Finance & Business

We use Vindicia to handle every aspect of membership billing. Vindicia Subscribe makes managing recurring payments one of the most automated and worry-free aspects of our business.

We’re collecting $400K to $500K a month that we wouldn’t otherwise collect. The way our process works, we have tried all our tricks by the time transactions are sent to Vindicia... They’ve gone through our recycle process, and we weren’t successful.

In most cases, we’re keeping customers recovered by Vindicia ... for an additional year. We’re confident that without [Vindicia Retain] we wouldn’t recover those payments.

We rely on Vindicia Retain as a revenue generator because it increases our billing success rate.